Teams and Seats Studio
How team seats work on HeyMotion — inviting people, what a seat gives them, removing members, and what happens when every seat is taken.
#Overview
A team on HeyMotion is one account that several people share. The person who pays holds the subscription, and everyone they invite gets the plan that subscription is on — the same export allowance, the same resolution ceiling, no watermark, the same MCP access. Each person keeps their own login, their own brand kits and their own saved work; what they share is the plan.
The number of people who can be on the team at once is the plan's seat count. Seats by plan: Free 1, Founding 1, Creator 1, Studio 5, Agency 10. A seat is one person on the team; a pending invitation holds a seat until it is accepted or revoked. The cap is enforced in the database, so a team can never be oversold.
#Seats by plan
| Plan | Seats |
|---|---|
| Free | 1 |
| Founding | 1 |
| Creator | 1 |
| Studio | 5 |
| Agency | 10 |
The owner counts as one of those seats. A Studio plan with five seats means the owner plus four other people.
#Inviting someone
Go to your account page and find the Team & seats card. If you own the team — or have been made an admin of it — you'll see a box to type an email address into.
- Type the person's email address and choose Send invite. Use the address they sign in with — the seat is tied to it.
- Their address appears in the list straight away, marked invited, with a note telling you whether that address already has a HeyMotion account or whether they'll need to sign up first.
- Choose Copy link next to their address and send them that link however you like — email, chat, whatever you already use.
- They open the link while signed in to that same address, and they're on the team.
HeyMotion doesn't send the invitation email for you. That's deliberate: mail sent on your behalf lands in spam folders more often than mail you send yourself, and a link you control works even when the person's address is somewhere our mail wouldn't reach.
#The link only works for the person you invited
An invitation is for a person, not for whoever ends up holding the URL. If someone opens the link while signed in to a different address, HeyMotion refuses it and tells them which address it was meant for (partly hidden, since the person reading it might not be the invitee). Forwarding an invitation to a friend does nothing for them.
The practical consequence: if the person doesn't have an account yet, they must sign up with exactly the address you invited. Signing up with a personal address and then opening the link won't work — you'd need to revoke that invitation and send a new one to the address they actually used. This is why the pending-invite row tells you up front whether the address already has an account.
The same address also can't hold two pending invitations to the same team at once, so a second Send invite to someone already invited is refused rather than quietly eating another seat.
A pending invitation holds a seat. If you invite five people on a five-seat plan, the team is full before anybody has accepted. Revoke an invitation you no longer need and the seat comes straight back.
#What a teammate gets
The moment someone accepts, their account is resolved against the team's plan instead of their own. If they were on Free — five exports a month, 720p, a watermark — they're now on whatever the team is paying for.
If they already pay for a higher plan themselves, their own plan wins. Joining a Studio team never demotes somebody who is personally on Agency.
What they do not get is access to your brand kits or your saved creations. Those stay with the account that made them. A seat shares the plan, not the work.
#Roles
| Role | Can do |
|---|---|
| Owner | Everything, including renaming the team and managing billing. There is exactly one owner, and the owner can't leave the team. |
| Admin | Invite people, remove people, revoke invitations, rename the team. |
| Member | Use the plan. |
An owner or admin can promote a member with Make admin, and demote them again with Make member.
#Removing someone, and leaving
Remove next to a person takes their seat back immediately — they drop to whatever their own account is on, and the seat is free for someone else. Nothing they made is deleted.
Anyone who isn't the owner can leave a team themselves with Leave this team. The owner can't, because a team with nobody responsible for it has nobody who can pay for it or wind it down. If you're the owner and you want out, change the subscription from the billing portal — see Manage Your Subscription.
If you've been invited onto someone else's team as well as having your own, the account page lists the extra teams under Other teams you're on, with a Leave button for each.
#When every seat is taken
The invite box is replaced with a note saying the plan is full and a button through to the plans with more seats. You have two ways forward: free a seat by removing someone or revoking a pending invitation, or move up a plan.
The cap is enforced by the database, not by the page you're looking at. That means a team can never end up with more people on it than the plan includes — but it also means an invitation you sent while there was room will be refused at the moment it's accepted if the last seat went to somebody else in the meantime. If that happens, free a seat and send the link again.
#Common Mistakes
The one that catches people out is forgetting that pending invitations hold seats. A team that looks like it has two people on it can still refuse a third invitation, because three more invitations are outstanding. The seat counter at the top of the card always tells the truth — it counts people and pending invitations together.
The other is expecting the invited person to receive an email from us. They won't. Copy the link and send it yourself.
#Related Articles
For what each plan costs and includes, see Manage Your Subscription. For sign-in and the rest of the account page, see Account Settings.