Sign In and Sign Out
How to sign in and out through the Account panel, why new accounts must confirm their email first, what syncs when you're signed in, and how to reset a forgotten password.
#Overview
Signing in tells HeyMotion who you are so it can load your cloud-synced brand kit and your saved presets, and it's what lets you export — the monthly export count has to belong to an account. Everything happens inside the studio's 👤 Account panel; there's no separate login page. You can sign out at any time and keep browsing and building; you'll just be asked to sign back in when you press Export MP4.
#Before You Begin
You need an account. If you haven't made one yet, follow Create Your Account first. Have your email and password (six characters or more) ready.
New accounts must confirm their email before sign-in works. After you sign up, HeyMotion sends a confirmation email; you have to click its link before your first sign-in will succeed. If sign-in fails right after registering, this is almost always why — check your inbox and spam folder for the confirmation message.
#Step-by-Step: Sign In
- Open https://heymotion.io/app.
- In the edit panel on the right, click the 👤 Account toggle to open the account controls.
- Enter the email and password you registered with.
- Choose the sign-in option and submit.
- Once you're in, your brand kit loads from the cloud and a My presets group appears in the left sidebar.
#Step-by-Step: Sign Out
- Open the 👤 Account panel.
- Choose Sign out.
- You'll return to the signed-out state. You can keep browsing templates and building cards — you just won't have cloud sync or your saved presets, and exporting will prompt you to sign back in.
#What syncs when you're signed in
| Synced | Behavior |
|---|---|
| Brand kit | Your colors, fonts, logo, and background are stored to your account (the motion_brands record) and load wherever you sign in. |
| Saved presets | Named template + content snapshots (stored as motion_presets) appear under My presets in the sidebar; click to load, x to delete. |
When you're signed out, your brand still works — it's just kept in your browser's local storage instead of the cloud, so it stays on that one browser.
#Multiple devices
Sessions are per browser, so you can sign in on more than one device. Sign in on each, and your brand kit and presets follow you. Sign out of a shared or public computer when you're done, since the session persists in that browser until you do.
#Forgot your password
There's a Forgot password? link under the sign-in fields, both in the Studio's 👤 Account panel and on the account page. Type your email into the email field first, then click it — we send a single-use link that brings you back to HeyMotion with a Set a new password form. Full steps are in Account Settings.
The following account actions are planned but not in the app yet:
- Change email — moving your account to a different address.
- Social login — signing in with Google, GitHub, or similar.
- Account deletion — self-service removal of your account and data.
Until these ship, contact support@heymotion.io for any account change you can't make in the app.
#Common Mistakes
The most common issue is trying to sign in before confirming a brand-new account — click the confirmation link first. The second is clicking Forgot password? before typing your email into the field above it, which is why nothing seems to happen; enter the email, then click the link.
#Troubleshooting
If sign-in fails, confirm you've clicked the email confirmation link (required for new accounts), double-check your email and password, and make sure your password is at least six characters. Confirmation email missing? Check spam and see the troubleshooting steps in Create Your Account.
#Related Articles
Start with Create Your Account if you haven't registered. Once signed in, learn to Create and Save a Project with presets.